FAQ

Booking, Contracts, and Policies

How do I book my appointment?

1. Send us an email/text with the following

  • Appointment date and preffered ready-by time. 

  • Number of services needed and if they are makeup, hair, or both. If you would like Airbrush Makeup or Traditional Makeup. And any other additional services you'd like to add. 

  • Your getting ready location address. 

 

2. Complete the contract. 

 

3. After reviewing and confirming all the details, we will send in invoice for a non-refundable, non-transferable deposit to hold your appointment date/time. 

 

Thats it, your'e all set and booked. We can't hold your appointment date/time without the completed contract and deposit. We accept appointments on a first come first serve basis. 

How far in advance should I book my event?

We schedule appointments as far as a year in advance. The sooner you book with us, the better chance we will still have your date available. We book appointments on a first come, first serve basis. 

Is there a travel fee or on location fee?

There is no travel fee for any location within 20 miles Richmond, TX 77407. If you are getting ready at a location outside of 20 miles, then there is a $1.00 fee per mile round trip. 

What is your cancellation policy?

Cancellations that fall 2 months or more (60+ days) prior to your scheduled event date will have no cancellation fees.

 

If you cancel between 14 to 30 days, then you are required to pay 50% of the remaining balance owed. 

 

If you cancel your booking withing 14 days or less to your appointment you will be required to pay the remaining balance in full. You forfit the non-refundable retainer you have sent in to secure your date You must send a cancellation notice in writing, and the remaining balance is due no later than 2 weeks (14 days) of your cancellation notice.

 

All Deposits are non-refundable and non-transferable.

Questions for the Artist

Can you duplicate a makeup look from pictures in a magazine?

We prefer that you bring pictures of the makeup looks and hairstyles that you like and would like to use as inspiration for your own makeup and hair styles.

Do you offer false eye lashes?

Yes, we do! They are included in every makeup application. Lashes come in many shapes and sizes, We can recommend a pair or you, or you can choose from the ones we offer. We also carry mink lashes, which are fluffier and have up tp 30 time wear.

Why airbrush makeup?

It covers all imperfections and evens out the skin without being heavy or cakey and photographs beautifully.

How do I remove the makeup?

The makeup we apply can be removed with any makeup removing wipes (such as Neutrogena, MAC, Simple, etc). Eye lashes are removed by simply peeling them off carefully and slowly. If there is any residue from the adhesive you can remove it by soaking a cotton pad with makeup remover, holding it on the area for 10 to 15 seconds, and it should come right off.

What products do you use?

We use a wide array of makeup and hair products. Some that are from the drugstore that are tried and true holy grails, and others that are professional products that only industry professionals can purchase, that we couldn't live without!

 

Here is a short list of some of the brands we love!!

 

  • Makeup Forever

  • Sephora

  • MAC

  • YSL

  • Nars

  • Huda Beauty

  • Anastasia Beverly Hills

  • Morphe

  • Airbrush Makeup - Dinair

  • Tarte

  • Smashbox

  • Jefree Star Cosmetics

  • Ben Nye

 

 

 

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Richmond,Texas | info@xosophiebeauty.com | 713-259-3908